Last updated: February 6, 2026
Certified Visa Translation (“we”, “us”, “our”, or “the Company”) is committed to making our website accessible and user-friendly for as many people as possible.
We aim to provide a website that can be used by visitors with different needs, including people who use assistive technologies such as screen readers, keyboard navigation, screen magnifiers, speech recognition software, or alternative input devices.
1. Our Commitment
We are working to make our website accessible, clear, and easy to use.
Our aim is to ensure that visitors can:
- Navigate the website easily
- Read and understand our content
- Submit enquiries and contact forms
- Access information about our services
- Use the website on desktop, tablet, and mobile devices
- Contact us if they need assistance in another format
2. Accessibility Standards
We aim to follow recognised accessibility principles where reasonably possible, including clear layout, readable text, logical heading structure, keyboard-friendly navigation, and appropriate contrast between text and background.
We understand that accessibility is an ongoing process and will continue to review and improve our website where possible.
3. Measures We Take
To improve accessibility, we may take steps such as:
- Using clear and simple language where possible
- Structuring pages with headings and sections
- Making text readable across different screen sizes
- Supporting keyboard navigation where possible
- Using descriptive links and buttons
- Avoiding unnecessary complex design elements
- Reviewing website content and layout from time to time
- Making improvements when accessibility issues are identified
4. Known Limitations
Although we aim to make our website accessible, some parts of the website may not yet be fully accessible.
This may include:
- Third-party plugins or embedded tools
- Older website content
- PDF files or downloadable documents
- Forms or features provided by external platforms
- Visual elements that may require further accessibility improvement
We are working to identify and address accessibility issues where reasonably possible.
5. Documents and Alternative Formats
Some documents on our website may be provided in PDF or other downloadable formats.
If you need information from our website or documents in a different format, please contact us. We will consider reasonable requests and try to provide the information in a more suitable format where possible.
6. Third-Party Content
Our website may include links to third-party websites, embedded content, plugins, or external services.
We are not responsible for the accessibility of third-party websites or tools, but we aim to use services that support a good user experience where possible.
7. Feedback and Assistance
If you experience difficulty using our website, accessing information, submitting a form, or using any part of our online service, please contact us.
When contacting us, please include:
- The page or feature you had difficulty with
- A description of the issue
- The device and browser you were using, where possible
- Any assistive technology you were using, where relevant
This will help us review the issue and consider how it may be improved.
8. Contact Us
For accessibility feedback or assistance, please contact:
Certified Visa Translation
Email: hello@certifiedvisatranslation.co.uk
Website: https://certifiedvisatranslation.co.uk/
9. Ongoing Improvements
We will continue to review our website and make reasonable improvements to accessibility over time.
This Accessibility Statement may be updated from time to time to reflect changes to our website, services, or accessibility practices.